Privacy policy

Last updated: 25.07.2025

This Privacy Policy describes how UNION ("we", "us", "our") collects, uses, and discloses your personal information when you use our website [shop.uniondsgn.com] (the "Site"), make a purchase, or interact with our brand (collectively, the "Services"). "You" refers to any user of our Services—whether browsing, shopping, or communicating with us.

Please read this policy carefully. By using our Services, you agree to the practices described below.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the updated version on this page and revise the "Last updated" date. If legally required, we’ll notify you of significant changes. We encourage you to review this policy from time to time.

2. What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

Information you provide directly:

Name, billing/shipping address, email, phone number
Payment and order details
Account login credentials (if you register)
Communication details when contacting customer service

Information we collect automatically:

IP address, browser type, device type
Usage data (pages visited, clicks, session time)
Cookies and tracking technologies (for analytics and marketing purposes)

Information we obtain from third parties:

Shopify (our e-commerce platform)
Payment providers (e.g., Stripe, PayPal)
Marketing and analytics tools (e.g., Meta, Google)

3. How We Use Your Information

We use your data to:

Process and deliver your orders
Manage your account and communication preferences
Respond to your inquiries and provide customer support
Improve the Site and personalize your experience
Send marketing emails (if you’ve opted in)
Detect fraud and secure our Services
Comply with legal and contractual obligations

4. Cookies and Tracking

We use cookies to:

Keep you logged in and save preferences
Analyze traffic and website usage (Shopify, Meta Pixel, Google Analytics)
Deliver personalized advertising

You can manage cookies through your browser settings. Note that disabling cookies may limit the functionality of our website.

See Shopify’s cookie policy here: https://www.shopify.com/legal/cookies

5. Who We Share Your Information With

We may share your personal information with:

Service providers (e.g., Shopify, payment processors, warehousing & shipping partners)
Marketing & analytics partners (e.g., Meta, Google) — for personalized advertising (only with your consent)
Legal authorities, when required by law
Successors in case of a merger or business transfer

We never sell your personal information. Any sharing is done to deliver our services or improve your experience.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Request correction or deletion of your data
Object to or restrict data processing
Withdraw consent at any time (e.g., for marketing)
Opt out of data "sharing" or "targeted advertising"
File a complaint with a data protection authority

To exercise any of your rights, email us at unioncrew@uniondsgn.com. We may request verification of your identity.

7. International Data Transfers

We may transfer and store your information outside your country, including to the EU and Switzerland. For EU residents, any transfers outside the EEA are done using appropriate safeguards, such as Standard Contractual Clauses.

8. Data Retention

We retain your information for as long as necessary to fulfill our obligations—e.g., to provide Services, maintain records, comply with legal requirements, or resolve disputes.

9. Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request its deletion.

10. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of any third-party sites you visit.