Products & fit.
What kind of fit do Union products have?
All our outerwear and streetwear pieces have a straight cut, oversized, unisex fit, designed for movement, layering, and everyday comfort.
Want it roomier? Stick to your regular size.
Want a closer fit? Size down.
How do I know which size to choose?
Check out our SIZE GUIDE on each product page. We recommend measuring a similar item you already own and comparing it to our garment measurements.
Are Union products unisex?
Yes, all Union apparel is designed to fit all genders and expressions. Style it your way.
What materials do you use?
We use high-performance, sustainably sourced materials, such as recycled poly shells, organic cotton fleece, and water-repellent insulations made from recycled fibers. Check each product page for detailed material specs.
Product care.
How should I care for my shell items?
We recommend machine wash cold, no fabric softener, and air dry or tumble dry low. Most outerwear benefits from a fresh DWR treatment after several washes. Full care guides are listed on each product page.
Can I wash my insulated jacket at home?
Yes, all Union insulation jackets are home-washable at 30°C. Avoid dry cleaning, and always follow the care label inside your garment. Full care guides are listed on each product page.
Union Tip: Toss in a couple of clean tennis balls when tumble drying to help fluff the insulation.
How do I care for my Union hoodies and t-shirts?
Our cotton streetwear is made from 100% organic cotton and designed to last. To keep the fit and fabric quality fresh:
- Wash cold (30°C) with similar colors.
- Turn inside out to protect prints and color.
- Hang dry or tumble dry low.
- Avoid bleach and fabric softeners.
- Iron inside out if needed (but skip the logos).
Union Tip: Air drying saves energy and helps your gear last longer.
Returns & Refunds.
Can I return or exchange my order?
Yes, we offer returns and exchanges on unworn, unwashed items within 30 days of delivery. For more info, visit our Returns page.
To avoid returns, we highly recommend using our Size Guides available at each product page, especially if your purchasing Union products for the first time
Do you offer free returns?
We currently do not offer free returns unless there’s a mistake on our side. You’ll find all return instructions included in your package and on our website.
Shipping & orders.
Where do we ship?
- Switzerland
- European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
- United Kingdom
- Outside of Europe: Australia, New Zealand, and Canada.
How much does shipping cost?
Shipping costs vary by country and will be calculated at checkout.
Other brand related stuff.
Is Union a sustainable brand?
We’re not perfect — but we’re committed. We’re thinking about the future and what we can do better, step by step. It’s a massive challenge, and we’re only starting out, but we’re moving forward with purpose, setting a solid foundation for how a modern business should operate.
We’re consulting with experts and leaders to ensure we’re building for the long term, following regulations, and meeting the expectations of a changing industry.
Where is Union based?
Union is based in Switzerland, with products designed in Europe and Asia.
